Last updated: 28 July 2026
This privacy notice explains how Advanced NI collects, uses and protects personal information when you visit this website, request a quotation or contact us.
Who we are
Advanced NI provides home-improvement services across Northern Ireland. You can contact us at 21 Enterprise Road, Bangor, BT19 7TA, by telephone on 02891 852396, or by email at info@advancedni.com.
Information we collect
We may collect the information you provide through our enquiry form, by email or by telephone. This may include your name, email address, telephone number, postcode, property details and the contents of your enquiry.
Our website and hosting providers may also record limited technical information, such as your IP address, browser type, device information, pages visited and security logs. This information is used to keep the website secure and working correctly.
How we use your information
- To respond to enquiries and prepare quotations.
- To arrange surveys, appointments and home-improvement work.
- To provide customer service and maintain business records.
- To protect the website and prevent spam, fraud or misuse.
- To meet legal, regulatory, accounting and insurance obligations.
We process this information where it is necessary to take steps at your request before entering into a contract, to perform a contract, to meet a legal obligation, or for our legitimate interests in running and protecting our business.
Who we share information with
We do not sell your personal information. We may share it only when necessary with trusted providers that support our website, email, hosting, forms, security or business administration; with installers, suppliers or professional advisers involved in your enquiry or project; or with public authorities where the law requires it.
Where a service provider processes information outside the United Kingdom, we require appropriate safeguards to protect it.
How long we keep information
We retain enquiry information only for as long as it is reasonably needed to respond, follow up and maintain appropriate business records. If an enquiry leads to a quotation or contract, relevant records may be kept for longer to meet legal, tax, insurance and warranty obligations.
Cookies and external services
The website may use essential cookies required for security and core functionality. Pages may also link to or display content from external services, such as Google reviews, maps, videos or social networks. Those providers may process information under their own privacy policies when their content is loaded or you interact with it.
If non-essential analytics or advertising technologies are introduced, this notice and the website’s consent controls will be updated as required.
Your rights
Depending on the circumstances, UK data-protection law may give you the right to request access to your information, correct it, ask for it to be deleted, restrict its use, object to processing, or receive a portable copy. You may also withdraw consent where consent is the basis for processing.
To exercise a right, email info@advancedni.com. We may need to verify your identity before completing a request.
You can also complain to the Information Commissioner’s Office. Information is available at ico.org.uk.
Security and changes to this notice
We use reasonable organisational and technical measures to protect personal information. No internet service can be guaranteed completely secure, but we review our safeguards and service providers regularly.
We may update this notice when our services, website or legal obligations change. The latest version will always be published on this page.
Contact us
For privacy questions, email info@advancedni.com, call 02891 852396, or write to Advanced NI, 21 Enterprise Road, Bangor, BT19 7TA.